1. Introduction
NIGATA, a brand of Hokuriku Vietnam Co., Ltd. (“Nigata” or “Hokuriku” or “we”), is committed to respecting and protecting the personal data of our customers, partners, and website visitors. The collection and processing of personal data are carried out transparently, for legitimate purposes, and in compliance with applicable Vietnamese laws, while also referencing the governance and information security standards of Hokuriku Kogyo Co., Ltd. (Japan).
2. Scope of Data Collected
In the course of your interaction or business engagement with NIGATA, we may collect the following information:
- Contact information: full name, job title, company, email address, phone number, address
- Contents of communications, inquiries, and feedback provided by you
- Information related to business relationships, contracts, and services
- Website usage data such as cookies, IP address, browser type, and browsing behavior
3. Purpose of Data Processing
Personal data is collected and processed for the following legitimate purposes:
- Contacting, consulting, and responding to requests from customers and partners
- Managing business relationships, contracts, transactions, and after-sales services
- Improving the quality of our website, products, and services
- Providing information related to NIGATA’s activities, products, and events
- Fulfilling legal obligations and internal management requirements
We do not use personal data for purposes beyond those stated above.
4. Legal Basis for Processing
The processing of personal data is carried out based on one or more of the following legal grounds:
- Your consent, where required
- The performance or preparation for the performance of agreements or contracts
- NIGATA’s legitimate interests in its business operations
- Compliance with applicable legal requirements
5. Data Sharing and Transfer
NIGATA does not sell or trade personal data to third parties. Personal data may be shared only where necessary, including with:
- Affiliated companies of Hokuriku Kogyo Co., Ltd. (Japan) for management and technical support purposes
- Providers of information technology, system, and data storage services
- Competent state authorities as required by law
All data sharing is subject to appropriate security and confidentiality measures.
6. Data Retention
Personal data is retained for as long as necessary to fulfill the stated purposes or as required by law. Once no longer needed, the data will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel only, in accordance with job responsibilities.
8. Contact Information
Hokuriku Vietnam Co., Ltd.
Brand: NIGATA
Email: info@nigata.com.vn
Phone: (+84) 333 89 2552
Add: P30, 8th Floor, Detech II Building, No. 107 Nguyen Phong Sac, Cau Giay Ward, Hanoi, Vietnam.